Creating value for Business and Community.

Anatomy of an Effective ESG Impact Report: Grounding Theory in Practice

Prof. W. Dunn 2/3/2026

Applying ESG reporting principles to a real company—lessons from
Baraka Impact’s 2025 ESG Impact Report

Why This Article Exists

Over the past year, the Institute has published extensive guidance on ESG reporting—how to plan a first report, how to communicate effectively, why starting with value beats starting with frameworks.

But guidance without grounding can feel abstract. This article bridges that gap.

I founded and lead both the CSR | ESG Training Institute and Baraka Impact, a company that sources premium shea butter and natural ingredients from women's cooperatives in Ghana. Running Baraka keeps my teaching, writing, and advisory work connected to the practical realities of actually implementing ESG in a small, operating business. Theory that doesn't survive contact with real operations isn't worth much.

So when Baraka completed its 2025 Social & Environmental Impact Report, I saw an opportunity: use it as a worked example of the principles we've been teaching. Not because the report is perfect—it isn't—but because it demonstrates how the guidance translates into actual documentation that real stakeholders read.

This isn't a case of promoting Baraka. It's a case of showing our work.


Related Institute Resources

This article builds on earlier ESG reporting guidance. If you haven't read these, they provide the conceptual foundation:

What follows examines how these principles work in practice.


The Report

Read the full Baraka Impact 2025 Social & Environmental Impact Report


What Makes This Report Different?

Most ESG reports are written for auditors. This one was written to be read.

The opening section states it directly: "This report is written to be read, not audited."

This report is written to be read, not audited.

That's not just positioning—it's a structural choice that shapes everything else. When your audience is customers, partners, and community members rather than compliance officers, you make different decisions about language, organization, and what you emphasize.

The result is a report that

  • Uses plain language throughout, avoiding ESG jargon
  • Explicitly guides different readers to sections relevant to them
  • Separates confirmed data from estimates with clear methodology
  • Acknowledges constraints and ongoing challenges honestly
  • Connects every activity to both impact and business value

The Business Case: Why This Approach Works

The Purposeful Beauty industry report, published by the Institute, examines how natural and organic skincare companies create competitive advantage through authentic sustainability integration. Baraka appears as a case study—not because I run both organizations, but because it demonstrates a model worth examining: where social and environmental practices aren't marketing overlays but operational foundations.

The business results support the approach

  • 85% of customers cite authenticity (social, environmental, or supply chain) as a primary purchase driver
  • 4.93/5 satisfaction across 17,000+ verified reviews
  • When offered a choice between receiving a personal benefit or having $100 contributed to women producers, 34% of customers chose the producers
  • The company's strongest revenue year coincided with its largest impact investments

This isn't proof that ESG always drives revenue. But it is evidence that impact-integrated operations can create market advantage rather than just costs—which is central to what we teach.


Report Structure: How It's Organized

The report follows a clear organizational logic

Executive Summary – The complete story condensed, including key numbers and honest acknowledgment of what's still being learned.

How to Read This Report – A reader's guide that tells different audiences where to find what they care about.

Introduction – Frames the philosophy: earned income over charity, integration over bolt-on programs.

Environmental – Documents specific initiatives with honest constraints (eco-ergonomic roasters, waste-to-energy systems, pilot programs).

Social – Covers infrastructure investments, training programs, income generation, community facilities.

Governance – Explains how impact integrates into business strategy.

Key Impact Numbers – Separates confirmed figures from estimates with methodology notes.

SDG Alignment – Uses Sustainable Development Goals as reference, with tiered claims by strength of evidence.


Seven Structural Elements Worth Considering

What follows are specific choices from this report that other companies might adapt. These aren't prescriptions—every business context differs. But they illustrate how the principles from our earlier guidance can translate into actual report structure.


1. Include a "How to Read This Report" Section

Most ESG reports assume linear reading. Readers won't do that.

The Baraka report opens with explicit navigation

"If you want the big picture, read the Executive Summary and Introduction. If you care most about environmental outcomes, start with the Environmental section. If you want clear numbers, Key Impact Numbers distinguishes confirmed figures from conservative estimates."

Why this matters: Different stakeholders want different things. An investor has different questions than a customer or community partner. Acknowledging this respects readers' time and increases the chance they'll engage with what's relevant to them.

For your report: Create a brief reader's guide early. Name your audiences and tell them where to find what they need.


2. Separate Confirmed Figures from Estimates

One of the most credibility-building choices is explicit distinction between verified data and conservative estimates.

The "Key Impact Numbers" section presents two labeled categories:

  • Confirmed Figures – "From direct records, surveys, and verified counts"
  • Estimates – "Based on participation records, production data, and long-standing supply-chain relationships; rounded conservatively"

The report states a principle worth adopting: "We prefer honest approximation to false precision."

We prefer honest approximation to false precision.

Why this matters: Stakeholders are sophisticated enough to know that not all data is equally solid. Pretending otherwise damages credibility. Acknowledging uncertainty actually builds trust.

For your report: Label your data sources. If something is an estimate, say so. If you're uncertain, acknowledge it. The goal is credibility, not impressive numbers.


3. Use Tiered SDG Alignment

The report takes an uncommonly honest approach to the UN Sustainable Development Goals:

"For a company of our size, claiming broad SDG alignment would stretch credibility."

Instead of checking boxes across all 17 goals, it identifies three tiers:

SDG Alignment Tiers

TierCountDescription
Significant Impact6 SDGsDirect, demonstrable, material impact
Contributing Impact5 SDGsMeaningful but secondary outcomes
Limited or Indirect6 SDGsSome connection, but no credible claim

Why this matters: Overclaiming is epidemic in ESG communications. Companies claiming alignment with 15+ SDGs strain credibility. Being selective about what you claim demonstrates honest self-assessment.

For your report: Identify where your operations create genuine, demonstrable impact versus where connections are tenuous. Claim less, but claim it credibly.


4. Frame Impact as Integration, Not Charity

Throughout the report, a consistent philosophy: "Value Integration. Not Charity."

Value Integration. Not Charity.

This isn't just framing—it's structural. The report documents how:

  • Investments in working conditions also improve product quality
  • Waste-to-energy systems reduce costs while preventing deforestation
  • Customer validation demonstrates that impact-integrated operations create market advantage

The model is explicit: "Upstream investment in people and production ? Verifiable social & environmental practices ? Authentic stories and evidence ? Customer trust & wholesale partner value ? Stronger sales and reinvestment capacity ? More resources for upstream impact"

Why this matters: ESG activities positioned as charity are vulnerable—they're the first thing cut when budgets tighten. ESG activities integrated into operations sustain themselves because they create ongoing value.

For your report: Look for integration points. Where does social investment strengthen operations? Where does environmental improvement reduce costs? Document these connections explicitly.


5. Acknowledge What You're Still Learning

The executive summary includes a section titled "Still Learning":

"We are not finished. We are still learning about seasonality, about scaling new initiatives, and about how to grow without losing what makes this work."

The environmental section acknowledges seasonal constraints on the waste-to-energy system. The mango butter pilot is described as genuinely experimental: "This is genuinely a pilot—we are learning as we go."

Why this matters: Perfect reports aren't credible. Stakeholders know that real work involves constraints, trade-offs, and ongoing challenges. Acknowledging them demonstrates authentic engagement rather than marketing polish.

For your report: Include honest acknowledgment of challenges, constraints, and areas for improvement. This differentiates your report from greenwashing and builds trust.


6. Make the Report Accessible Without Jargon

The report explicitly rejects ESG jargon

"This report does not assume prior ESG knowledge. It does not rely on jargon, complex scoring systems, or abstract frameworks. Instead, it documents what we did, why we did it, what it enabled, and where the limits are."

Terms like "materiality assessment," "double materiality," or "Scope 3 emissions" don't appear. Plain language throughout.

Why this matters: If your actual audience needs a glossary to understand your report, you've failed at communication. ESG reports written for ESG professionals exclude everyone else.

For your report: Write for your real audience. If customers, partners, or community members will read it, write for them. The goal is communication, not demonstrating technical sophistication.


7. Include External Validation

Rather than relying solely on internal metrics, the report incorporates external validation:

  • Customer satisfaction data (4.93/5 across 17,000+ reviews)
  • Survey results on purchase drivers (85% cite authenticity)
  • Choice-based participation data (34% chose producer support over personal benefit)
  • Customer contributions over and above purchases ($17,500)

Why this matters: Self-reported ESG claims are inherently suspect. External validation—whether from customers, partners, or third parties—transforms your report from assertion to evidence.

For your report: If you have customer feedback, survey data, partner endorsements, or any external validation that connects to your ESG activities, include it.


A Framework You Can Adapt

Based on this report and our broader guidance, here's a practical structure for small and mid-sized businesses:

Essential Sections

  1. Executive Summary – Complete story condensed
  2. Reader's Guide – How different stakeholders can navigate
  3. Philosophy/Approach – What principles guide your work
  4. Environmental Activities – What you do, with honest constraints
  5. Social Activities – Programs, investments, outcomes
  6. Governance – How impact integrates into decisions
  7. Key Numbers – Confirmed data separated from estimates
  8. SDG Alignment – Tiered by strength of evidence
  9. Acknowledgments – Credit partners and stakeholders

Principles to Apply

  • Write for readers, not auditors
  • Separate facts from estimates
  • Acknowledge constraints and challenges
  • Connect ESG to business value
  • Use plain language
  • Include external validation
  • Be selective about framework alignment

Common Questions About ESG Reporting for Small Businesses

Do I need to follow a formal framework like GRI or SASB?

Not necessarily. Formal frameworks are valuable for companies with regulatory requirements or institutional investors demanding standardized disclosure. For most small and mid-sized businesses, starting with your value propositions and stakeholder needs is more effective. Add framework alignment later if required.

How long should my ESG report be?

Length should match substance. The Baraka report is comprehensive because it documents substantial activities. If your ESG activities are more limited, a shorter report is more credible than padding. Some effective ESG communications fit on a single card with QR codes linking to details.

What if I don't have perfect data?

Use conservative estimates and label them clearly. The Baraka report explicitly distinguishes "confirmed figures from direct records" versus "estimates based on participation records and long-standing relationships." Transparency about data quality builds credibility.

Should I include negative information or challenges?

Yes. Acknowledging what you're still working on, where constraints exist, and what didn't work as planned builds credibility. Stakeholders can distinguish between honest progress reports and marketing documents.

How do I connect ESG reporting to business value?

Look for integration points where social or environmental activities also strengthen operations, reduce costs, improve quality, attract customers, or create competitive advantage. Document these connections explicitly.


Conclusion: Theory Grounded in Practice

The guidance we've published on ESG reporting—start with value, communicate clearly, be honest about limitations—isn't theoretical. It emerges from actually doing this work.

Running Baraka alongside the Institute creates accountability. If the advice doesn't work in practice, it shows up in real operations with real consequences. The Baraka 2025 report isn't offered as a template to copy, but as evidence that these principles translate into actual documentation.

The most effective ESG reports aren't the longest or most framework-aligned. They're the ones that communicate clearly, acknowledge honestly, and demonstrate how impact integrates with operations.

If you're preparing your first ESG report, or improving an existing one, start with these questions:

  • What value do our ESG activities actually create?
  • Who are our real audiences, and what do they need to know?
  • Where is our impact strongest, and where are we still learning?
  • How can we communicate this clearly, honestly, and accessibly?

The best ESG report for your organization is one that answers these questions—in whatever format and length serves your stakeholders.

Read the full report: Baraka Impact 2025 Social & Environmental Impact Report


Related Resources

ESG Reporting Guidance

Industry Research

The CSR | ESG Training Institute provides sustainability consulting and executive education globally. Visit the Knowledge Centre for more resources.


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PROFESSOR WAYNE DUNN

CSR | ESG Institute, Founder & President

Wayne Dunn is the founder of the CSR Training Institute and CSR | ESG Institute. A former Professor of Practice in sustainability at McGill University, he is recognized as a global thought leader and pragmatic problem solver, frequently speaking on business, social responsibility, economics, and strategy at events worldwide.

He is an award-winning global sustainability expert with extensive teaching, writing, lecturing and advisory service experience. He is supported by an extensive faculty and advisory team.

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